Management

Article Environmental Studies

Exploring host-children's engagement in tourism: Transcending the dichotomy of universalism and cultural relativism

Mona Ji Hyun Yang, Catheryn Khoo, Elaine Chiao Ling Yang

Summary: This paper explores the perception of host-children's engagement in tourism and proposes a transformative paradigm to transcend the dichotomy of universalism and cultural relativism. Through photo-elicitation interviews with 82 Cambodian host-children, both favorable and unfavorable perceptions of their engagement in tourism are identified. Hence, it argues that host-children's engagement in tourism should not be seen as black and white but as a complicated social phenomenon.

TOURISM MANAGEMENT (2024)

Article Environmental Studies

Emotional expression by artificial intelligence chatbots to improve customer satisfaction: Underlying mechanism and boundary conditions

Junbo Zhang, Qi Chen, Jiandong Lu, Xiaolei Wang, Luning Liu, Yuqiang Feng

Summary: This research investigates the influence of emotional expressions of chatbots on customer satisfaction. The findings suggest that expressing concern for customers can improve customer satisfaction, and the moderating effects of customer's goal orientation, chatbot's avatars, and the relationship type between customers and chatbots on the relationship between emotional expression and expectancy violation.

TOURISM MANAGEMENT (2024)

Article Environmental Studies

Optimal preannouncement timing for launching new tourism attractions

Yun Jie, Ben Haobin Ye, Vincent Wing Sun Tung

Summary: This research examines the optimal preannouncement timing for new tourism destinations and finds that prospective tourists prefer a time interval between preannouncement and official launch. It also discovers a resurgence of interest after an initial decline in separate evaluations.

TOURISM MANAGEMENT (2024)

Article Environmental Studies

Influencing factors and formation process of cultural inheritance-based innovation at heritage tourism destinations

Mei-Yu Wang, Yong-Quan Li, Wen-Qi Ruan, Shu-Ning Zhang, Rui Li

Summary: This study explores the influencing factors and formation process of Cultural Inheritance-Based Innovation (CIBI) using innovation systems theory and qualitative methods. The findings suggest that CIBI is influenced by multilevel factors and involves balancing the paradoxical elements of cultural inheritance and innovation through innovation system support. This research deepens the understanding of the paradoxical relationship between heritage conservation and innovation, expands the framework of factors influencing cultural innovation at tourism destinations, and provides insights into the management and promotion of cultural inheritance and innovation.

TOURISM MANAGEMENT (2024)

Article Environmental Studies

Exploring the impacts of internal crisis communication on tourism employees insights from a mixed-methods study

Bingjie Liu-Lastres, Han Wen, Fevzi Okumus

Summary: This study examines the impact of message frequency and transparency on internal crisis communication outcomes in the tourism industry. Qualitative interviews and a national survey of tourism workers were conducted to gather data. The results indicate that timely and transparent communication from employers during a crisis enhances employer-employee relationships and reduces turnover intentions.

TOURISM MANAGEMENT (2024)

Article Management

Promised-delivery-time-driven reselling facing global platform's private label competition: Game analysis and data validation*

Baozhuang Niu, Jiayun Liu, Jianhua Zhang, Kanglin Chen

Summary: This study examines a brand's decision on reselling through a platform by using game-theoretical analysis and big data validation based on transaction-level data from JD.com. The study finds that the platform's channel advantage and high logistics service level encourage brands to choose the reselling mode, and the impact of the platform's private label competition is non-monotonic.

OMEGA-INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE (2024)

Article Management

Impact of consumer valuation updating in a competitive software market

Shuxia Peng, Bo Li, Wei Zheng

Summary: This study examines the impact of consumers' valuation updating on optimal pricing decisions and market structure in a competitive software market. The results show that with consumers' valuation updating, the incumbent can maximize profits through market segmentation, dominance, or entry deterrence strategies, and is willing to share the market with the entrant, achieving a win-win situation.

OMEGA-INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE (2024)

Article Management

Inducing a probability distribution in Stochastic Multicriteria Acceptability Analysis

Sally Giuseppe Arcidiacono, Salvatore Corrente, Salvatore Greco

Summary: This paper introduces a method to handle multiple compatible value functions in multi-criteria decision making by building a probability distribution. Stochastic multicriteria acceptability analysis provides statistical information based on the decision maker's preferences. Extensive simulations and sensitivity analysis have been conducted to demonstrate the superiority of the proposed method.

OMEGA-INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE (2024)

Article Environmental Studies

An application of protection motivation theory to understand the influence of fear-appeal media on stated donations for coral reef restoration

Courtney Suess, Jason E. Maddock, Marco Palma, Omar Youssef, Gerard Kyle

Summary: This study examined the emotional and behavioral responses of respondents to video treatments that presented different outcomes for coral reef health. The findings showed that videos with equal proportions of threat and reassurance stimulated higher arousal, leading to increased intent to donate for coral reef restoration. The presence of higher proportions of threat in video messaging also induced negative affectivity, which was associated with higher stated donations. Respondents who had taken vacations in coral reef destinations were more aroused by the videos and stated higher donations compared to those who had not. The emotional responses to fear-appeal videos were influenced by PMT antecedents such as threat-appraisal, coping-appraisal, and response-costs.

TOURISM MANAGEMENT (2024)

Article Environmental Studies

Knowledge transfer within MNC hotel subsidiaries: An absorptive capacity perspective

Ringkar Situmorang, Arnold Japutra

Summary: This study investigates the challenges in transferring knowledge from MNC hotels to subsidiaries through the lens of absorptive capacity. Factors such as competencies, experience, historical background, limited opportunities, cultural discord, and communication barriers were found to influence different stages of knowledge transfer. The findings highlight the significant impact of a country's historical experience on absorptive capacity.

TOURISM MANAGEMENT (2024)

Article Economics

Spatial patterns of territorial competitiveness: The role of peripherality, urbanization and physical geography

Federico Fantechi, Ugo Fratesi

SOCIO-ECONOMIC PLANNING SCIENCES (2024)

Article Economics

Factors affecting efficient discharge of judicial functions: Insights from Indian courts

Maansi Gupta, Nomesh B. Bolia

Summary: This study aims to identify and prioritize factors that influence judicial performance in Indian courts and provides policy intervention recommendations based on key insights derived from the results. The findings indicate that organizational and procedural factors are the most significant, with complexity associated with judicial procedures being the highest ranked factor.

SOCIO-ECONOMIC PLANNING SCIENCES (2024)

Article Management

Who benefits from postponement in multi-period supply channel optimization?

Reza Azad Gholami, Leif Kristoffer Sandal, Jan Uboe

Summary: This paper investigates a decentralized supply channel where a manufacturer and a retailer compete in a multi-period discrete time setting, addressing uncertain demand through dynamic channel optimization. The paper proposes solution algorithms and theorems that highlight the benefits of postponement strategies for the follower and potential harm for the manufacturer in a decentralized channel.

OMEGA-INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE (2024)

Article Economics

Improving the consumer welfare of rural residents through public support policies: A study on old revolutionary areas in China

Congxian He, Can Zhou, Huwei Wen

Summary: This study evaluates the impact of the Old Revolutionary Development Program (ORDP) on the consumer welfare of rural residents in China. The results indicate that the implementation of the ORDP plays a significant role in improving the consumer welfare of rural residents, especially by increasing local fiscal expenditure and narrowing the income gap between urban and rural areas.

SOCIO-ECONOMIC PLANNING SCIENCES (2024)

Article Environmental Studies

Facilitating migrant-local tacit knowledge transfer in rural tourism development: A longitudinal case study

Yong Rao, Jia Xie, Xinying Xu

Summary: The lack of tourism-specific tacit knowledge can hinder the participation of locals in rural tourism development. This study explores how tacit knowledge transfer can be facilitated to enhance locals' capabilities. It finds that experienced migrant workers can provide tourism-specific tacit knowledge, but the lack of knowledge-related transaction activities and trust between different groups leads to fragmented and ineffective knowledge transfer. The study also demonstrates that an influential third party can promote tacit knowledge transfer by handling transaction costs, initiating transfer plans, and coordinating relationships among participants.

TOURISM MANAGEMENT (2024)

Article Environmental Studies

Investigating challenge and hindrance appraisals of enterprise social media use among hospitality employees: A technostress perspective

Si Shi, Huanli Zhao, Hui Li, Mengying Zhang, Wilson K. S. Leung

Summary: This study examines the double-edged sword effect of enterprise social media (ESM) by investigating the impact of ESM technostressors on hospitality employees' post-adoption behaviors. Findings suggest that persistence, work connectivity, and visibility of ESM promote routine use and innovative use behaviors, while role conflict and emotion interruption of ESM negatively influence routine use. Management support can mitigate the negative impacts of ESM technostressors.

TOURISM MANAGEMENT (2024)

Article Economics

Performance evaluation considering academic misconduct of China's higher education institutions

Wanfang Shen, Yufei Liu, Guanjiang Wan, Jianing Shi, Wenbin Liu

Summary: Performance evaluation is crucial for managing and allocating resources in higher education institutions (HEIs) and guiding their development. However, the issue of academic misconduct (AM) as an undesirable output in research assessments is often overlooked. This study proposes incorporating AM into the evaluation system and finds that it plays an increasingly prominent role in research efficiency evaluation of HEIs.

SOCIO-ECONOMIC PLANNING SCIENCES (2024)

Article Management

Adaptive scheduling in service systems: A Dynamic programming approach

Roshan Mahes, Michel Mandjes, Marko Boon, Peter Taylor

Summary: This paper discusses appointment scheduling and presents a phase-type-based approach to handle variations in service times. Numerical experiments with dynamic scheduling demonstrate the benefits of rescheduling.

EUROPEAN JOURNAL OF OPERATIONAL RESEARCH (2024)

Article Management

Estimating production functions through additive models based on regression splines

Victor J. Espana, Juan Aparicio, Xavier Barber, Miriam Esteve

Summary: This paper introduces a new methodology based on the machine learning technique MARS for estimating production functions that satisfy classical production theory axioms. The new approach overcomes the overfitting problem of DEA through generalized cross-validation and demonstrates better performance in reducing mean squared error and bias compared to DEA and C2NLS methods.

EUROPEAN JOURNAL OF OPERATIONAL RESEARCH (2024)

Article Management

Channel strategies for competing retailers: Whether and when to introduce live stream?

Lingchen Huang, Bin Liu, Rong Zhang

Summary: Live stream channel introduction can expand consumer awareness and resolve valuation uncertainty. However, it may also lead to consumer freeriding. The equilibrium strategy depends on the commission rate and mismatch cost. In the symmetric products case, a moderate high mismatch cost leads to both retailers introducing the live stream channel. In the asymmetric products case, the retailer of the high-fit product is more likely to introduce the live stream channel.

EUROPEAN JOURNAL OF OPERATIONAL RESEARCH (2024)