Article
Education & Educational Research
JungHoon (Jay) Lee, Jinsoo Hwang
Summary: This study examines the personal traits that affect the intercultural communication apprehension (ICA) among American hospitality students. Results show that cultural intelligence (CQ) and core self-evaluations (CSE) can decrease ICA, while ethnocentrism promotes ICA. Additionally, CSE can reduce the impact of ethnocentrism on ICA.
JOURNAL OF HOSPITALITY LEISURE SPORT & TOURISM EDUCATION
(2024)
Article
Environmental Studies
K. Bullock, M. Di Domenico, G. Miller, Z. Shirgholami, Y. Wong
Summary: This article examines the challenges faced by the UK's tourism and hospitality industries, which have the highest concentration of migrant workers compared to other industries, in managing the risks of labor exploitation and modern slavery. The study identifies power imbalances, possible enforcement gaps, the normalization and moralization of exploitation, and macro-level political and socioeconomic issues/events as drivers of these risks. The research contributes significant theoretical insights and proposes the concept of the "(in)conspicuous exploitariat" to capture the empowerment, or lack thereof, and potential future risks/opportunities.
TOURISM MANAGEMENT
(2024)
Article
Environmental Studies
Hengyun Li, Hongbo Liu, Hyejo Hailey Shin, Haipeng Ji
Summary: This study examines the effects of customer-generated images in online reviews on subsequent customer engagement, using computer vision technique and panel data analysis. Findings reveal that the ratio of pictorial reviews positively influences review volume and average review length, while the disparity between review text and photo sentiment has a complex impact on customer engagement. Business price level can mitigate these effects.
TOURISM MANAGEMENT
(2024)
Article
Environmental Studies
Kaede Sano, Hiroki Sano, Yuji Yashima, Hajime Takebayashi
Summary: This study investigates the interplay effects of temporal distance and post type on tourists' attitude strength changes and decision-making processes. The findings reveal that the effect of DGC on tourists' attitude changes is contextual, and DGC is less influential on tourists' decision-making processes when they have a near travel plan than a distant one. This study emphasizes that DMOs should invest in DGC only in specific contexts.
TOURISM MANAGEMENT
(2024)
Article
Environmental Studies
Juan Liu, Chaohui Wang, Tingting (Christina) Zhang
Summary: This study investigates the impact of social media affordances on the formation of tourist destination image from the perspective of technology affordances. The study finds that social presence and parasocial interaction play a mediating role in the relationship between social media affordances and cognitive image as well as affective image. The findings provide valuable insights for destination marketers to develop and adopt social media strategies for cultivating a positive destination image in the tourism market.
TOURISM MANAGEMENT
(2024)
Article
Environmental Studies
Aikaterini Manthiou, Isabelle Ulrich, Volker Kuppelwieser
Summary: This research develops a measurement scale for travel influencers by analyzing qualitative and quantitative data from consumers. The study identifies five dimensions of the travel influencer construct and applies a Bayesian methodology in an experiential tourism context. The research extends the scope of social media influencers beyond brands and objects, offering theoretical contributions and practical implications for tourism scholars and practitioners.
TOURISM MANAGEMENT
(2024)
Article
Hospitality, Leisure, Sport & Tourism
Zhipeng Liu, Tao Yang, Cuixia Yi, Kaidi Zhang
Summary: This paper examines the relationship and functional mechanisms between serious leisure and environmentally responsible behavior among mountain hiking participants. The results show that serious leisure is positively associated with destination attractiveness, place attachment, and environmentally responsible behavior. Destination attractiveness and place attachment mediate the effect of serious leisure on environmentally responsible behavior. The study also provides management implications for local governments and hikers.
JOURNAL OF OUTDOOR RECREATION AND TOURISM-RESEARCH PLANNING AND MANAGEMENT
(2024)
Article
Hospitality, Leisure, Sport & Tourism
Hanyu(Yuki) Chen, Lili Wang, Xuan Zhang, Wei Wei, Jiaying Lyu
Summary: This research examines the impact of linguistic diversity on destination personality, as well as tourists' attitudes and behavior. It reveals that linguistic diversity enhances destination personality and influences tourists' attitudes and visit intentions.
JOURNAL OF DESTINATION MARKETING & MANAGEMENT
(2024)
Article
Hospitality, Leisure, Sport & Tourism
Shujie Fang, Xiaoyun Han, Shuping Chen
Summary: This study developed a scale for measuring hotel guests' perception of interaction with service robots in a comprehensive way. It confirmed a scale with four dimensions and 18 items through a rigorous procedure. The findings contribute to understanding the guest-robot interaction experience and provide implications for hotel management and future research.
JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT
(2024)
Article
Hospitality, Leisure, Sport & Tourism
Xing'an Xu, Juan Liu
Summary: This research proposes a proactive strategy to mitigate unfavorable consequences after service failures by offering discounts through promotional games before failures. Results show that winning discounts through promotional games induces higher perceived luck, recovery expectancy, and customer forgiveness. Additionally, the framing of winning results as non-losses is more effective in crowded environments, while both framing types yield similar results in non-crowded environments. These findings contribute new knowledge to the under-researched area of proactive service recovery and expand the literature on luck and promotional games in the tourism service recovery field.
ANNALS OF TOURISM RESEARCH
(2024)
Article
Environmental Studies
Lujun Su, Chengzhi Ye, Yinghua Huang
Summary: This study investigates the impact of nostalgic advertising and perceived destination types on tourists through four experiments. The results show that destination nostalgic advertising is more likely to evoke tourists' history sense and trigger visit intention, while destination non-nostalgic advertising is more likely to evoke tourists' fashion sense and enhance visit intention. Furthermore, the perceived destination type plays a moderating role in these effects, with nostalgic advertising in utilitarian destinations being more effective in evoking history sense, and non-nostalgic advertising in hedonic destinations being more effective in enhancing fashion sense.
TOURISM MANAGEMENT
(2024)
Article
Environmental Studies
Weiwei Liu, Mimi Li, Wenqing Xu, Linlin Yong
Summary: This study investigates children's development of place meaning and geographical imagination in their domestic visiting friends and relatives (VFR) travel. The findings contribute to the understanding of unique rural journeys in China and provide insights for tourism managers, destination marketing organizations, and government policies related to rural revitalization.
TOURISM MANAGEMENT
(2024)
Article
Environmental Studies
Lingxue Zhan, Mingming Cheng, Jingjie Zhu
Summary: This study critically reviews image analytics and investigates its broad implications for tourism and hospitality research. It presents a methodological framework for conducting image-related studies, complementing the dominant textual analysis used in this field.
TOURISM MANAGEMENT
(2024)
Article
Environmental Studies
Matias Thuen Jorgensen, Ignacio Danieli
Summary: This study examines the individual absorptive capacity (ACAP) in a tour guiding company based on a platform economy. In such companies, guides are not employees but freelancers who sell their services to the company. The study aims to explore the knowledge-sharing dynamics between lower company management and guides, and identifies five specific categories of micro-foundations that influence these processes. The findings provide recommendations on improving ACAP processes in similar companies.
TOURISM MANAGEMENT
(2024)
Article
Environmental Studies
Fei Hou, Yu Su, Ming-De Qi, Bao-bao Dong, Yue-ling Jia
Summary: This study examines the cascading effect of entrepreneurial leadership on employee creativity in the hospitality and tourism industry. The findings reveal that entrepreneurial leadership has a cross-level indirect relationship with employee creativity, which is transmitted through surface acting and work-related flow. This study contributes to the leadership literature in the tourism discipline by providing empirical evidence of the cross-level effect of entrepreneurial leadership on workplace creativity.
TOURISM MANAGEMENT
(2024)
Article
Environmental Studies
Juan Luis Nicolau, Cedric Poretti, Cindy Yoonjoung Heo
Summary: The objective of this research is to analyze the impact of solidarity actions on hotel and restaurant firms' market value after the invasion of Ukraine. The study examined press releases and corporate websites of 117 companies to determine the actions taken in response to the Russian invasion. Using an event study methodology, cumulative abnormal returns were calculated. The findings suggest that companies that took early actions benefited the most, and middle-point intensity actions had the greatest impact on market value.
TOURISM MANAGEMENT
(2024)
Article
Environmental Studies
Jihao Hu, Lisa C. Wan
Summary: This research demonstrates that recalling tourism memories, even from a long time ago, can increase creativity. This effect is mediated by an increased state of openness to experience triggered by tourism memory retrieval, and is moderated by one's trait openness. The findings contribute to the literature on tourism, management, and psychology, and provide insights for marketers and organizations to leverage the potential of tourism memories to foster creativity and success.
TOURISM MANAGEMENT
(2024)
Article
Environmental Studies
Huihui Zhang, Florian J. Zach, Zheng Xiang
Summary: This study tests the effects of differentiation on short-term rental performance, finding that aesthetic design brings benefits at the local level but not at the city level. Additionally, market intensity strengthens the benefits of differentiation and mitigates the discounts.
TOURISM MANAGEMENT
(2024)
Article
Environmental Studies
Shuhua Yin, Qiuju Luo, Xiaomin Wang, Gouxiong Yu
Summary: This study proposes a quantitative method for classifying and evaluating the attributes of festival stakeholders using social network analysis. It finds that festival organizations with sufficient resources, political support, and various powerful and resourceful stakeholders can be considered as true institutions. This study provides a new perspective and methodology for understanding the complex and highly cooperative nature of festival management.
TOURISM MANAGEMENT
(2024)
Article
Environmental Studies
Mona Ji Hyun Yang, Catheryn Khoo, Elaine Chiao Ling Yang
Summary: This paper explores the perception of host-children's engagement in tourism and proposes a transformative paradigm to transcend the dichotomy of universalism and cultural relativism. Through photo-elicitation interviews with 82 Cambodian host-children, both favorable and unfavorable perceptions of their engagement in tourism are identified. Hence, it argues that host-children's engagement in tourism should not be seen as black and white but as a complicated social phenomenon.
TOURISM MANAGEMENT
(2024)
