Hospitality, Leisure, Sport & Tourism

Article Green & Sustainable Science & Technology

The impact of sustainable tourism indicators on destination competitiveness: the European Tourism Indicator System

Xavier Font, Anna Torres-Delgado, Gloria Crabolu, Jesus Palomo Martinez, Joseph Kantenbacher, Graham Miller

Summary: This study aimed to evaluate the impact of sustainable tourism indicators on destination competitiveness, using the European Tourism Indicator System (ETIS) as a reference. By assessing the absorptive capacity of destination management organisations (DMOs), the study found that DMOs acquired knowledge about the importance of sustainable tourism indicators through ETIS and developed their own systems based on its principles. However, the European Commission had unrealistic expectations that DMOs or their policies would undergo significant transformation as a result of using indicators, or that indicators would be utilized to improve tourism sustainability and competitiveness.

JOURNAL OF SUSTAINABLE TOURISM (2023)

Article Hospitality, Leisure, Sport & Tourism

Tracking tourism and hospitality employees' real-time perceptions and emotions in an online community during the COVID-19 pandemic

Eunhye Park, Woo-Hyuk Kim, Sung-Bum Kim

Summary: Online communities have played a crucial role in social communication during the COVID-19 pandemic. This study reviewed 25,795 online comments from Reddit, a popular social-media website with a subsection focused on tourism and hospitality employees, specifically regarding COVID-19. It identified key hidden topics dominating employee perceptions, tracked changes over time, and catalogued the changes in employees' emotions. The study provides valuable discussion and new insights for research in tourism and hospitality within the field of pandemic studies.

CURRENT ISSUES IN TOURISM (2022)

Article Hospitality, Leisure, Sport & Tourism

Profiling and evaluating Chinese consumers regarding post-COVID-19 travel

Xin (Cathy) Jin, Jigang Bao, Chuanzhong Tang

Summary: The study confirms the existence of a sizable and stable segment of mainland Chinese tourists that is likely to be the market for a possible rebound in tourism post-COVID-19. This segment is demographically heterogeneous and geographically diverse but can be differentiated by household income and wealth structure.

CURRENT ISSUES IN TOURISM (2022)

Article Hospitality, Leisure, Sport & Tourism

The professionalization of Airbnb in Madrid: far from a collaborative economy

Javier Gil, Jorge Sequera

Summary: This paper discusses the process of Airbnbization in Madrid city center, which is driven by professional actors specializing in short-term rentals. The paper concludes that Airbnb in Madrid is dominated by professional actors who mainly operate within the city's central district, and their activities do not comply with the principles of the sharing economy, leading to negative impacts on the economic sustainability of the city and its inhabitants.

CURRENT ISSUES IN TOURISM (2022)

Article Hospitality, Leisure, Sport & Tourism

Behavioral Intention of Traveling in the period of COVID-19: An application of the Theory of Planned Behavior (TPB) and Perceived Risk

Sujood, Sheeba Hamid, Naseem Bano

Summary: The study examines travelers' behavioral intention during the period of coronavirus using the theory of planned behavior, finding that attitude, perceived behavioral control, and perceived risk are significant predictors of behavioral intention, while subjective norms are not. These variables explained about 35% of the variance. The research offers valuable insights for stakeholders in the tourism industry and provides the latest updates on travelers' intentions during the pandemic, with a focus on the Indian context.

INTERNATIONAL JOURNAL OF TOURISM CITIES (2022)

Article Hospitality, Leisure, Sport & Tourism

Effects of green human resource management on green innovation through green human capital, environmental knowledge, and managerial environmental concern

Sidra Munawar, Hummaira Qudsia Yousaf, Muneeb Ahmed, Sumaira Rehman

Summary: This study investigates the interrelationship between green human resource management and green innovation in the hotel industry. The results show that green human resource management has a positive impact on green innovation, and this relationship is mediated by green human capital and environmental knowledge. Furthermore, managerial environmental concerns moderate the link between green human resource management and green human capital.

JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT (2022)

Article Business

A silver lining in the COVID-19 cloud: examining customers' value perceptions, willingness to use and pay more for robotic restaurants

Stephanie Hui-Wen Chuah, Eugene Cheng-Xi Aw, Cheng-Feng Cheng

Summary: The COVID-19 pandemic has greatly impacted the restaurant industry, prompting innovation and adaptation in order to ensure business viability. Customer attitudes towards robotic restaurants are influenced by various values, with conditional value being amplified during crises like the pandemic.

JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT (2022)

Article Hospitality, Leisure, Sport & Tourism

Tourism organizations' responses to the COVID-19 pandemic: an investigation of the lockdown period

Kir Kuscer, Sarah Eichelberger, Mike Peters

Summary: This paper investigates the impact of the COVID-19 pandemic on the tourism industry and the diverse responses of different countries and destinations. It proposes actions and interventions needed to build resilience for tourism restoration. The study highlights the importance of incorporating policymakers' perspectives in theory and practice, as well as the significance of policy development and strategic reformulation for tourism organizations.

CURRENT ISSUES IN TOURISM (2022)

Article Hospitality, Leisure, Sport & Tourism

The fear of being infected and fired: Examining the dual job stressors of hospitality employees during COVID-19

Chun-Chu Chen, Suiwen (Sharon) Zou, Ming-Hsiang Chen

Summary: This study is among the first to examine the antecedents and consequences of the dual stressors encountered by public-facing occupations, including hospitality, during the pandemic. The findings show that hospitality employees perceive the pandemic as a traumatic event that elevates their perceived job insecurity and infectious risk, leading to increased job stress and turnover intentions.

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2022)

Article Hospitality, Leisure, Sport & Tourism

A two-dimensional approach to travel motivation in the context of the COVID-19 pandemic

Annika Aebli, Michael Volgger, Ross Taplin

Summary: Primary travel motives during COVID-19 include socio-psychological needs for mental wellbeing, while health and safety risks serve as dominant travel demotivators. Tourists demonstrate resilience and employ risk reduction strategies during travel, contributing to understanding tourists' needs during a global health crisis.

CURRENT ISSUES IN TOURISM (2022)

Article Hospitality, Leisure, Sport & Tourism

Do hotel employees really care for corporate social responsibility (CSR): a happiness approach to employee innovativeness

Sughra Bibi, Asif Khan, Hizar Hayat, Umberto Panniello, Muhammad Alam, Tahir Farid

Summary: This study explores the impact of perceived corporate social responsibility (CSR) on hotel employees' happiness and innovativeness. The findings suggest that both hedonic and eudemonic happiness have a positive influence on employee innovativeness.

CURRENT ISSUES IN TOURISM (2022)

Article Hospitality, Leisure, Sport & Tourism

The role of green HRM in driving hotels' green creativity

Paul Kivinda Muisyo, Qin Su, Hammad Bin Azam Hashmi, Thu Hau Ho, Mercy Muthoni Julius

Summary: This study investigates the influence of green human resource management practices on individual and collective green creativity. The findings confirm the mediating role of the enablers of green culture in these relationships, and the moderating effect of environmentally specific servant leadership.

INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2022)

Article Hospitality, Leisure, Sport & Tourism

Hedonic pricing and the sharing economy: how profile characteristics affect Airbnb accommodation prices in Barcelona, Madrid, and Seville

Baldwin Tong, Ulrich Gunter

Summary: The sharing economy allows for better utilization of assets globally. This paper examines the impact of various characteristics of an Airbnb listing on accommodation prices and finds that overall rating and size of the accommodation have the strongest influence on price.

CURRENT ISSUES IN TOURISM (2022)

Article Hospitality, Leisure, Sport & Tourism

Vaccine diplomacy: nation branding and China's COVID-19 soft power play

Seow Ting Lee

Summary: COVID-19 has changed how nation-states project influence, with public health becoming a top priority. China's bilateral vaccine diplomacy efforts serve to repair its image, expand its influence, and capitalize on new opportunities. This study finds that vaccine diplomacy is an extension of China's soft power, including prior engagement in health diplomacy.

PLACE BRANDING AND PUBLIC DIPLOMACY (2023)

Article Hospitality, Leisure, Sport & Tourism

The role of natural soundscape in nature-based tourism experience: an extension of the stimulus-organism-response model

Jinde Jiang

Summary: This paper responds to the call for multisensory tourism research by exploring the impact of auditory sensory experiences on tourists' emotions and behaviors in nature-based tourism. The findings provide valuable insights for tourism managers on how to generate desirable emotions and behaviors among tourists.

CURRENT ISSUES IN TOURISM (2022)

Review Economics

Stadium Attendance Demand Research: A Scoping Review

Dominik Schreyer, Payam Ansari

Summary: Understanding the determinants of stadium attendance demand is crucial for sports economists and sport management researchers. However, there is a lack of research exploring data from niche and women's sports, as well as most emerging markets. Additionally, the field has yet to establish the use of disaggregated stadium attendance data, despite potential methodological pitfalls.

JOURNAL OF SPORTS ECONOMICS (2022)

Article Hospitality, Leisure, Sport & Tourism

Athlete branding via social media: examining the factors influencing consumer engagement on Instagram

Jason P. Doyle, Yiran Su, Thilo Kunkel

Summary: This study examines the factors influencing social media engagement with athlete content on Instagram and suggests that adopting a relationship marketing approach can improve consumer engagement. The findings show that Athletic Performance content type attracts higher rates of engagement, while posts with good quality photos and featuring teammates also positively influence engagement, whereas including hashtags has a negative impact on engagement.

EUROPEAN SPORT MANAGEMENT QUARTERLY (2022)

Article Green & Sustainable Science & Technology

Residents' pro-tourism behaviour in a time of COVID-19

Kyle Maurice Woosnam, Zachary Russell, Manuel Alector Ribeiro, Tara J. Denley, Camila Rojas, Erin Hadjidakis, Joseph Barr, Jackson Mower

Summary: This research focuses on residents' responses to pro-tourism behavior in the State of Georgia, where perceived positive and negative tourism impacts were found to be the strongest predictors. Local and state destination marketing organizations are advised to continually monitor residents' perspectives as more individuals receive the COVID-19 vaccination.

JOURNAL OF SUSTAINABLE TOURISM (2022)

Article Hospitality, Leisure, Sport & Tourism

Increasing the efficiency of knowledge transfer in an Italian tourism system: a network approach

Marco Valeri, Rodolfo Baggio

Summary: Efficient information and knowledge transfer in the tourism system is crucial for industry performance and growth. Using network science methods, this study focuses on Italian travel agencies and tour operators to enhance understanding of collaboration structures and knowledge flows, leading to potential policy improvements.

CURRENT ISSUES IN TOURISM (2022)

Article Green & Sustainable Science & Technology

Restoring hope and optimism through staycation programs: an application of psychological capital theory

IpKin Anthony Wong, Zhiwei (CJ) Lin, IokTeng Esther Kou

Summary: This study evaluates the effectiveness of staycation incentive programs initiated by local authorities, finding that staycations can provide learning opportunities and psychological benefits, improving participants' psychological capabilities during the pandemic.

JOURNAL OF SUSTAINABLE TOURISM (2023)