Business

Article Business

Retail store location screening: A machine learning-based approach

Jialiang Lu, Xu Zheng, Esterina Nervino, Yanzhi Li, Zhihua Xu, Yabo Xu

Summary: This paper proposes a machine learning-based model to recommend store locations using public data, including target group indices and competitor data. The effectiveness of the approach is demonstrated through testing with real data from a jewelry retailing chain, outperforming the best available industry benchmarks.

JOURNAL OF RETAILING AND CONSUMER SERVICES (2024)

Article Business

Content marketing in the social media platform: Examining the effect of content creation modes on the payoff of participants

Xiaojing Zhang, Yulin Zhang

Summary: In the context of platform enterprise development, this study examines the game between content creators, brands, and social media platforms, focusing on value-creation strategies and their impact on participants' revenue. The findings suggest that the selection of value creation modes depends on content creator influence, co-creator efforts' conversion rate, and product price.

JOURNAL OF RETAILING AND CONSUMER SERVICES (2024)

Article Business

Focus on education: Taking stock of key themes, topics, trends and communities in international business and international management education research

Angelito Calma, Gabriele Suder, Thomas P. Kenworthy

Summary: This paper examines the education-focused literature in the fields of International Business (IB) and International Management (IM) to identify the main topics, themes, trends, and subdomain clusters. Through a combination of text-and network-based analysis, the study reveals five main areas of focus: global perspective, learning and skill development, teaching and curriculum development, economic and management issues, and student types and experience. Additionally, it investigates the presence of critical perspectives, such as sustainability, ethics, empathy, and gender, in the education literature.

INTERNATIONAL JOURNAL OF MANAGEMENT EDUCATION (2024)

Article Business

Teaching loss of brand control to engineering entrepreneurship students through analogical mapping

Alfonso Siano, Alessandra Bertolini, Francesca Conte, Agostino Vollero

Summary: The advent of the digital environment is causing the removal of the brand from corporate control. This paper proposes an interdisciplinary analogy to learn about the loss of brand control and aligns brand dynamics with planetary dynamics. The use of the analogy holds the potential to provide valuable insights into brand management dynamics for entrepreneurship education.

INTERNATIONAL JOURNAL OF MANAGEMENT EDUCATION (2024)

Article Business

Beyond weekdays: The impact of the weekend effect on eWOM of hedonic product

Jiangang Du, Liya Zhu, Yuanning Ma, Yu Zhang

Summary: This study investigates the influence of the 'weekend effect' on online reviews. The results show a significant increase in review scores for hedonic products during weekends, but no such effect is observed for utilitarian products. Additionally, platform membership status moderates the impact of the 'weekend effect' on online reviews.

JOURNAL OF RETAILING AND CONSUMER SERVICES (2024)

Article Business

Informers or entertainers: The effect of social media influencers on consumers' green consumption

Xiaowen Zhao, Zhenzhong Zhu, Minghui Shan, Rui Cao, Haipeng (Allan) Chen

Summary: This research examines the impact of social media influencers on green product purchasing intentions through three studies. The findings indicate that consumers prefer informers over entertainers as influencers and trust plays a key role in this process. Furthermore, the study reveals that the effectiveness of influencers depends on the match between influencer type and endorsement style.

JOURNAL OF RETAILING AND CONSUMER SERVICES (2024)

Article Business

Entrepreneurial attitude: Gender differences in moroccan university students

Jose Maria Biedma-Ferrer, Miguel Angel Montanes-Del Rio, Carmen Virues, Jose M. Sanchez

Summary: Higher education institutions play a crucial role in fostering students' entrepreneurial attitudes, and gender has an impact on these attitudes. A study conducted in Morocco found that female students exhibit a more positive entrepreneurial attitude compared to male students, especially when they are single and at the bachelor level.

INTERNATIONAL JOURNAL OF MANAGEMENT EDUCATION (2024)

Article Business

Metaverse is not my cup of tea! An investigation into how personality traits shape metaverse usage intentions

Aman Kumar, Amit Shankar, Preeti Nayal

Summary: This research investigates the impact of various personality traits on individuals' inclination to engage with the metaverse. The study finds that extraversion, agreeableness, neuroticism, narcissism, machiavellianism, and psychopathy have a significant influence on the intention to use metaverse. Additionally, attitudes towards the metaverse and fear of missing out (FOMO) play mediating and moderating roles, respectively.

JOURNAL OF RETAILING AND CONSUMER SERVICES (2024)

Article Business

Shaping destination marketing with norms and personality

Allah Wasaya, Catherine Prentice, Aaron Hsiao

Summary: This research adopts a multiple perspective approach to examine the influence of norms, personal characteristics, and destination preference on a tourist’s place attachment. It also investigates the level of attachment based on destination characteristics. Two studies were conducted to examine these relationships using experimental and survey-based methods. The results indicate that subjective and descriptive norms have significant direct and indirect effects on place attachment, while cultural norms are not significant predictors. Destination preference and tourist personality play important mediation and moderation roles in the relationship between the proposed factors and place attachment. An eye-tracking experiment reveals that tourists are more interested in and attached to destinations with heritage attributes. The findings have implications for destination marketing and management, and are relevant for tourism practitioners.

JOURNAL OF RETAILING AND CONSUMER SERVICES (2024)

Article Business

Crime has a PR component: Public relations in US mystery novels

Karen Miller Russell

Summary: The qualitative content analysis of 74 novels featuring public relations characters in the United States reveals that the mystery genre does not aim to replicate reality, but rather reflects debates surrounding honesty, confidentiality, and the value of negative publicity. Public relations practitioners are portrayed in various traditional mystery character roles, particularly as sleuths, where their access to information and influential individuals allows them to solve mysteries but also presents moral dilemmas between their clients and the public interest. This study confirms the significance of understanding popular culture representations of public relations within their narrative and generic context, as argued by Fitch (2015).

PUBLIC RELATIONS REVIEW (2024)

Article Business

Influence of perceived value on omnichannel usage: Mediating and moderating roles of the omnichannel shopping habit

Neeru Sharma, Johra Kayeser Fatima

Summary: This study examines the role of omnichannel shopping habit as an antecedent, mediator, and moderator in the relationship between perceived value and usage. The findings highlight the positive impact of factors such as security and privacy, seamless experience, personalisation, and social communications on omnichannel usage. Marketers looking to strengthen habitual buying should prioritize security and privacy, promote social communications, and offer personalised services. Recognizing the influence of habitual buying on value perception and usage, marketers should adopt a cohesive strategy for communicating their value propositions across multiple channels, ultimately boosting omnichannel usage.

JOURNAL OF RETAILING AND CONSUMER SERVICES (2024)

Article Business

The strategic value of buy online and pick up from store service to the dual channel coordination

Zhi Pei, Sanjoy Ghose, Ruiliang Yan, Steve B. Zhou, Angela Yan

Summary: This study aims to explore the strategic value of BOPS to supply chain performance, examine who should pay the cost of BOPS, and determine the optimal strategy to maximize channel coordination. The findings suggest that cost-sharing or full payment by the physical reseller is not the best way to improve supply chain performance. Profit sharing can serve as a valuable contract to stimulate the reseller's implementation of cost sharing and create higher supply chain performance. Additionally, the study reveals that if profit sharing contracts are not offered, the physical reseller's full payment for BOPS is a better choice, but if profit sharing contracts are offered, the result is reversed.

JOURNAL OF RETAILING AND CONSUMER SERVICES (2024)

Article Business

A practice theory perspective on apparel sharing consumption models exploring new paths of consumption in France and Mexico

Isabelle Ulrich, Silvia Cacho-Elizondo, Coralie Damay, Leila Loussaief

Summary: This study compares the similarities and differences of clothes renting practice in France and Mexico. The findings show that the rental practice in France emphasizes social status in professional environment, while in Mexico, it is influenced by traditions and celebrations.

JOURNAL OF RETAILING AND CONSUMER SERVICES (2024)

Review Business

Unveiling consumer preferences in automotive reviews through aspect-based opinion generation

Yang Liu, Jiale Shi, Fei Huang, Jingrui Hou, Chengzhi Zhang

Summary: This study proposes a new framework that combines graph neural networks and fine-grained sentiment analysis to generate opinion pairs, effectively revealing consumer preferences in automotive reviews and providing marketing strategies.

JOURNAL OF RETAILING AND CONSUMER SERVICES (2024)

Article Business

Uncovering the quality factors driving the success of mobile payment apps

Jisu Yi, Jongdae Kim, Yun Kyung Oh

Summary: This study comprehensively analyzed the key quality factors of mobile payment applications and their impact on market performance, based on a large dataset of user reviews. It confirmed the link between post-usage evaluations and app success, highlighting the importance of quality factors. The findings can provide valuable insights for app developers and marketers.

JOURNAL OF RETAILING AND CONSUMER SERVICES (2024)

Article Business

Boosting customers' impulsive buying tendency in live-streaming commerce: The role of customer engagement and deal proneness

Xi Luo, Jun-Hwa Cheah, Linda D. Hollebeek, Xin-Jean Lim

Summary: This study uses partial least squares structural equation modeling (PLS-SEM) to analyze data collected from 735 Chinese millennials, examining the impact of livestreaming on customer engagement and impulse buying behavior through the Elaboration Likelihood Model (ELM), with deal proneness as a moderating factor. The findings indicate that factors such as product information quality, streamer interaction quality, streamer credibility, and review consistency have positive effects on customer engagement and impulse buying. Additionally, deal proneness was found to moderate the relationship between engagement and impulse buying.

JOURNAL OF RETAILING AND CONSUMER SERVICES (2024)

Article Business

Relationship cultivation strategies in the metaverse

Da-young Kang, Eyun-Jung Ki

Summary: This study examines the relationship cultivation strategies used by organizations in the metaverse using the organization-public relationship approach. It also explores the immersive features of metaverses, both in terms of system and narrative immersion. Through a content analysis of 101 existing metaverses, the study finds that networking, positivity, and assurance are the most commonly used strategies, highlighting the unique advantages of the metaverse. The findings suggest that organizations effectively leverage the immersive properties of the metaverse to establish and cultivate relationships with their publics.

PUBLIC RELATIONS REVIEW (2024)

Article Business

Causal foreign market selection and effectual entry decision-making: The mediating role of collaboration to enhance international performance

Sylvie Chetty, Oscar Martin Martin, Wensong Bai

Summary: Foreign market selection and entry are important decisions for internationalizing SMEs as they involve uncertainty and influence performance. This study contributes to the field by proposing a model that explains SMEs' international performance through causal and effectual logic, as well as business network theory.

JOURNAL OF BUSINESS RESEARCH (2024)

Article Business

Examining the influence of green innovations in industrial enterprises on China's smart city development

Shubo Yang, Atif Jahanger, Muhammad Usman

Summary: Smart cities are a crucial strategy for China's high-quality development, promoting green innovation at the firm level. The smart city pilot policy is particularly important for non-state-owned enterprises, heavily polluting industries, and non-resource-based cities.

TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE (2024)

Article Business

The internationalisation of R&D: Past, present and future

Bernhard Dachs, Sara Amoroso, Davide Castellani, Marina Papanastassiou, Max von Zedtwitz

Summary: This paper discusses the major trends that will shape the future of international business R&D, including opportunities from new scientific discoveries, the scientific capabilities in emerging economies, the need to combat climate change, and the role of digital technologies in facilitating coordination and knowledge exchange. It also highlights the importance of understanding the interactions between multinational enterprises and nation-states in the context of techno-nationalism and geopolitical tensions.

INTERNATIONAL BUSINESS REVIEW (2024)