Document-level sentiment classification: An empirical comparison between SVM and ANN

Document-level sentiment classification aims to automate the task of classifying a textual review, which is given on a single topic, as expressing a positive or negative sentiment. In general, supervised methods consist of two stages: (i) extraction/selection of informative features and (ii) classification of reviews by using learning models like Support Vector Machines (SVM) and Naive Bayes (NB). SVM have been extensively and successfully used as a sentiment learning approach while Artificial Neural Networks (ANN) have rarely been considered in comparative studies in the sentiment analysis literature. This paper presents an empirical comparison between SVM and ANN regarding document-level sentiment analysis. We discuss requirements, resulting models and contexts in which both approaches achieve better levels of classification accuracy. We adopt a standard evaluation context with popular supervised methods for feature selection and weighting in a traditional bag-of-words model. Except for some unbalanced data contexts, our experiments indicated that ANN produce superior or at least comparable results to SVM's. Specially on the benchmark dataset of Movies reviews, ANN outperformed SVM by a statistically significant difference, even on the context of unbalanced data. Our results have also confirmed some potential limitations of both models, which have been rarely discussed in the sentiment classification literature, like the computational cost of SVM at the running time and ANN at the training time. (C) 2012 Elsevier Ltd. All rights reserved.