期刊
EUROPEAN JOURNAL OF OPERATIONAL RESEARCH
卷 230, 期 1, 页码 76-87出版社
ELSEVIER SCIENCE BV
DOI: 10.1016/j.ejor.2013.03.030
关键词
Queueing; M/M/1 queue; Balking; Equilibrium strategies; Threshold strategies; Retrials
资金
- National Natural Science Foundation of China [11171019]
- Program for New Century Excellent Talents in University [NCET-11-0568]
- Fundamental Research Funds for the Central Universities [2011JBZ012]
The equilibrium and socially optimal balking strategies are investigated for unobservable and observable single-server classical retrial queues. There is no waiting space in front of the server. If an arriving customer finds the server idle, he occupies the server immediately and leaves the system after service. Otherwise, if the server is found busy, the customer decides whether or not to enter a retrial pool with infinite capacity and becomes a repeated customer, based on observation of the system and the reward-cost structure imposed on the system. Accordingly, two cases with respect to different levels of information are studied and the corresponding Nash equilibrium and social optimization balking strategies for all customers are derived. Finally, we compare the equilibrium and optimal behavior regarding these two information levels through numerical examples. (c) 2013 Elsevier B.V. All rights reserved.
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