期刊
ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS
卷 9, 期 3, 页码 209-216出版社
ELSEVIER
DOI: 10.1016/j.elerap.2009.07.005
关键词
Mobile payment; Consumer mobility; Technology acceptance model (TAM); Perceived usefulness; Perceived ease of use; Intention to use; Perceived risk; Subjective norm; Structural equation modeling; EQS
Mobile technology has become increasingly common in today's everyday life. However, mobile payment is surprisingly not among the frequently used mobile services, although technologically advanced solutions exist. Apparently, there is still a lack of acceptance of mobile payment services among consumers. The conceptual model developed and tested in this research thus focuses on factors determining consumers' acceptance of mobile payment services. The empirical results show particularly strong support for the effects of compatibility, individual mobility, and subjective norm. Our study offers several implications for managers in regards to marketing mobile payment solutions to increase consumers' intention to use these services. (C) 2009 Elsevier B. V. All rights reserved.
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