期刊
DECISION SUPPORT SYSTEMS
卷 56, 期 -, 页码 48-55出版社
ELSEVIER
DOI: 10.1016/j.dss.2013.05.007
关键词
Decision Support Systems; Negotiation Support Systems; Personality; Social networks; Trust; Multi-agent systems
类别
资金
- Spanish Ministry of Science Education [TIN2009-13692-C03-03]
- Madrid Education Council UCM [Group 910494]
- Spanish Ministry of Economy and Competitiveness [IPT-2011-1890-430000]
In this paper we propose a Decision Support System for groups of people where each user delegates to an agent that represents her preferences and argues with other agents to obtain the best alternative for the whole group. The novelties of our approach are the inclusion of users' social factors, personality and trust, in the argumentation process and the negotiation system, plus a multi-agent architecture that represents the social connections within the group. Therefore, our model simulates the argumentations made by real users to agree on a concrete product in a very accurate way. As a case study, we have tested our theories in the movie recommendation domain with real social networks. We have concluded that distributed models and argumentation techniques including personality and social trust improve the satisfaction of users involved in a group decision making process. (C) 2013 Elsevier B.V. All rights reserved.
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