期刊
EXPERT SYSTEMS WITH APPLICATIONS
卷 20, 期 1, 页码 7-16出版社
PERGAMON-ELSEVIER SCIENCE LTD
DOI: 10.1016/S0957-4174(00)00045-2
关键词
expert systems; artificial intelligence; knowledge management; information systems; information science; business strategy; discontinuous change; sense making; information processing
Based on insights from research in information systems, information science, business strategy and organization science, this paper develops the bases for advancing the paradigm of Al and expert systems technologies to account for two related issues: (a) dynamic radical discontinuous change impacting organizational performance; and (b) human sense-making processes that can complement the machine learning capabilities for designing and implementing more effective knowledge management systems. (C) 2001 Elsevier Science Ltd. All rights reserved.
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