The influence of the spray drying process on product properties

Uniform and repeatable product characteristics are critical in the performance and acceptance of consumer products, and the spray drying process can have a major influence on achieving these characteristics. This article shares experiences in the Spray Drying of powdered detergent granules in Procter & Gamble. It looks at the influence of both process operation and process equipment design on product characteristics. Procter & Gamble (P&G) is a major global producer of consumer products in the areas of fabric and home care; personal and beauty care; health care; and snacks and beverages. Whilst different drying operations, and product quality measuring tools are mentioned by Genskow (Genskow, L.R.(1) Considerations in Drying Consumer Products, Proceedings of 6th International Drying Symposium, Versailles, September, 1988; Keynote lecture, 39-46.) as being involved in all of the categories of Company production, I will concentrate on the counter-current Spray Drying process and controls, used in the manufacture of most of the detergent granules business of P&G. This area is the oldest and largest of the Company's core business activities. Innovative technology development is critical in continuing to satisfy the consumer need for performance and value. Use of modeling in the spray drying process is helping the Company to move faster in delivering these advanced technologies. And, through better understanding of the process, it is possible to minimize capital expenditure, and improve troubleshooting ability across the global production facilities.