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Sources of social support and burnout: A meta-analytic test of the conservation of resources model

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JOURNAL OF APPLIED PSYCHOLOGY
卷 91, 期 5, 页码 1134-1145

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AMER PSYCHOLOGICAL ASSOC
DOI: 10.1037/0021-9010.91.5.1134

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burnout; social support; conservation of resources; meta-analysis

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The Conservation of Resources (COR) model of burnout (Hobfoll & Freedy, 1993) suggests that resources are differentially related to burnout dimensions. In this paper, I provide a meta-analysis of the social support and burnout literature, finding that social support, as a resource, did not yield different relationships across the 3 burnout dimensions (emotional exhaustion, depersonalization, and personal accomplishment), challenging the COR model. However, when considering the source of the social support (work vs. nonwork) as a moderator, I found that work-related sources of social support, because of their more direct relationship to work demands, were more closely associated with exhaustion than depersonalization or personal accomplishment; the opposite pattern was found with nonwork sources of support. I discuss the implications of this finding in relation to the COR model and suggest future research directions to clarify the relationship between resources and burnout dimensions.

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