期刊
EUROPEAN BUSINESS REVIEW
卷 18, 期 5, 页码 395-+出版社
EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/09555340610686967
关键词
Strategy planning; Outsourcing; Information disclosure; Trust; Control; Innovation
类别
Purpose - To draw attention to a particular outsourcing risk that has not yet been adequately addressed in the literature, namely information leakage arising from acts of accidental disclosure or even purposeful betrayal by consultants that work for several client firms at the same time. Design/methodology/approach - A review of the literature. Findings - It illustrates how specialist IT service providers are playing pivotal roles in determining the extent to which unique firm specific skills and core competencies are being transferred to the wider industry context (via leakage) and becoming standard practices. It is shown that consultants face a dilemma as they are expected to spread cutting edge level expertise to their respective client firms, yet at the same time honour confidentiality commitments. Research limitations/implications - Conceptual rather than empirical. Practical implications - A management tool is developed for managers to aid decision making. Originality/value - A critique of the outsourcing literature and a warning to managers to be aware of the risk of information leakage.
作者
我是这篇论文的作者
点击您的名字以认领此论文并将其添加到您的个人资料中。
推荐
暂无数据