期刊
JOURNAL OF APPLIED PSYCHOLOGY
卷 92, 期 5, 页码 1286-1298出版社
AMER PSYCHOLOGICAL ASSOC
DOI: 10.1037/0021-9010.92.5.1286
关键词
organizational citizenship behavior (OCB); personality; exchange relationships; performance
This field study examines the joint effects of social exchange relationships at work (leader-member exchange and team-member exchange) and employee personality (conscientiousness and agreeableness) in predicting task performance and citizenship performance. Consistent with trait activation theory, matched data on 230 employees, their coworkers, and their supervisors demonstrated interactions in which high quality social exchange relationships weakened the positive relationships between personality and performance. Results demonstrate the benefits of consonant predictions in which predictors and outcomes are matched on the basis of specific targets. We discuss theoretical and practical implications.
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