A needs-based model of reconciliation: Satisfying the differential emotional needs of victim and perpetrator as a key to promoting reconciliation

The authors propose that conflict threatens different psychological resources of victims and perpetrators and that these threats contribute to the maintenance of conflict (A. Nadler, 2002; A. Nadler & I. Liviatan, 2004; A. Nadler & N. Shnabel, in press). On the basis of this general proposition, the authors developed a needs-based model of reconciliation that posits that being a victim is associated with a threat to one's status and power, whereas being a perpetrator threatens one's image as moral and socially acceptable. To counter these threats, victims must restore their sense of power, whereas perpetrators must restore their public moral image. A social exchange interaction in which these threats are removed should enhance the parties' willingness to reconcile. The results of 4 studies on interpersonal reconciliation support these hypotheses. Applied and theoretical implications of this model are discussed.