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Organizational influences, public service motivation and work outcomes: An Australian study

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INTERNATIONAL PUBLIC MANAGEMENT JOURNAL
卷 11, 期 1, 页码 67-88

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ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
DOI: 10.1080/10967490801887921

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This research examines the influence of organizational factors - intrinsic rewards, extrinsic rewards, work relations with management, and work relations with co-workers - on the relationship between public service motivation (PSM) and two work outcomes: job satisfaction and organizational commitment. Using data from the 2005 Australian Survey of Social Attitudes of over 2,200 employees in the Australian public and private sectors, this study found a direct and significant association between the two work outcomes and PSM (and the PSM-fit variable). Despite their significant and direct effects on the work outcomes, the organizational factors did not show any significant moderating effects on the relationships between PSM-fit and the two work outcomes.

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