期刊
COMMUNICATION EDUCATION
卷 57, 期 1, 页码 105-122出版社
ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
DOI: 10.1080/03634520701586310
关键词
Emotion; Emotional Labor; Teacher Burnout; Teaching Satisfaction; Chinese Teachers
The current study was designed to examine the emotional labor of Chinese college instructors and its effects on teacher burnout and satisfaction. Four major findings were drawn: (a) of the three dimensions of emotional labor, Chinese college instructors engaged in deep acting the most and surface acting the least; (b) surface acting had deleterious effects on teacher burnout and satisfaction, but deep acting and authenticity had positive effects; (c) the three dimensions of emotional labor differed in magnitude as predictors of teacher burnout and satisfaction; and (d) both the emotional labor scale and the burnout scale conformed to the three-factor model with a Chinese sample.
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