3.8 Article Proceedings Paper

The burdens of ownership: reasons for preferring renting

期刊

MANAGING SERVICE QUALITY
卷 20, 期 2, 页码 176-191

出版社

EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/09604521011027598

关键词

Consumer goods; Consumer behaviour; Internet; Retailing; Germany

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Purpose - The purpose of this study is to identify and assess the importance of proposed determinants of the growing consumer preference for renting consumer goods, as opposed to the actual transfer of ownership. Design/methodology/approach - Following a qualitative preliminary study and a literature review, six factors are identified as possible determinants of a preference for non-ownership modes of consumption. These are examined in a quantitative study using a sample of 461 members of a German online peer-to-peer sharing network. Hypotheses regarding the proposed determinants are tested using factor analysis and structural equation modelling. Findings - The results show that the demand for non-ownership services is negatively influenced by possession importance (the importance that a consumer attaches to full ownership) and positively influenced by trend orientation and convenience orientation. The other proposed determinants experience orientation, price consciousness, and environmentalism do not appear to influence a preference for non-ownership modes of consumption. Practical implications - Although the renting of goods is an increasingly popular form of consumption, consumers still value ownership. Suppliers should therefore consider offering a mixture of ownership and non-ownership modes of consumption to their customers. Originality/value - This study complements existing research in this area, which has largely been conceptual in nature, by undertaking an empirical evaluation of the importance of several proposed determinants for non-ownership preference.

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