4.4 Article

Young people's use of online social networking sites - a uses and gratifications perspective

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EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/17505931011033551

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Social networks; Youth; Consumer behaviour

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Purpose - The purpose of this paper is to explore why young people use and participate in social networking sites (SNSs) with specific reference to Bebo. Design/methodology/approach - A qualitative approach is employed in this paper with a view to exploring the uses and gratifications (U and G) that girls aged 12-14 years, both seek and obtain from the Bebo SNS. The research is conducted in a school setting in Ireland. Findings - The findings indicate that the participants are actively using Bebo for their own personal motives and gratifications in terms of presenting and managing a certain identity and persona in a social context. Furthermore, the relatively impersonal nature of the online environment is seen to especially facilitate the young participants in negotiating the practicalities and difficulties that can arise offline, in terms of forging identities and managing relationships. Originality/value - U and G theory has attracted criticism in terms of a perceived limitation that it only serves to offer lists of reasons as to why audiences attend to the media, and furthermore, a perception that much of the extant U and G research has desisted from discerning between gratifications sought (GS) and gratifications obtained (GO). This paper affirms the appropriateness of the U and G theoretical approach in the context of online research. The authors conclude that SNS such as Bebo facilitate the participants in this paper in executing personal aims (for example, identity creation and management) with a view to obtaining certain gratifications (for example, peer acceptance). Therefore, a clear distinction but inextricable link is demonstrated between the GS and GO from participating in SNS.

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