期刊
THEORETICAL ISSUES IN ERGONOMICS SCIENCE
卷 13, 期 5, 页码 546-569出版社
TAYLOR & FRANCIS LTD
DOI: 10.1080/1463922X.2010.549249
关键词
social ergonomics; sociotechnical systems; social influence; electronic health records; healthcare
类别
资金
- National Institutes of Health [1 TL1 RR025013-01]
- Agency for Healthcare Research and Quality [5 T32 HS000083-11]
- AGENCY FOR HEALTHCARE RESEARCH AND QUALITY [T32HS000083] Funding Source: NIH RePORTER
- NATIONAL CENTER FOR ADVANCING TRANSLATIONAL SCIENCES [UL1TR000427] Funding Source: NIH RePORTER
- NATIONAL CENTER FOR RESEARCH RESOURCES [TL1RR025013] Funding Source: NIH RePORTER
Social structures and processes are increasingly acknowledged and studied within the human factors/ergonomics (HFE) discipline. At the same time, social phenomena are rarely the focus of HFE work, leaving a knowledge gap. This study directly addresses social and personal normative forces that influence technology use and performance. Social and personal normative influence to use electronic health records were investigated using semi-structured qualitative interviews with 20 attending physicians at two US hospitals. Analyses used a comprehensive framework based on leading social scientific theories and revealed numerous sources of influence, including hospital administration, colleagues, patients, clinical and professional groups, government and one's self. Influence was achieved through different means and invoked different psychological processes. Findings motivate a new view of professionals' technology use as a highly social process occurring in a social context, with implications for research, policy, design and, in general, the development of a robust social ergonomics.
作者
我是这篇论文的作者
点击您的名字以认领此论文并将其添加到您的个人资料中。
推荐
暂无数据