期刊
INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT
卷 33, 期 7, 页码 828-857出版社
EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/IJOPM-12-2011-0445
关键词
E-purchasing tools; Absorptive capacity; Purchase category performance
类别
Purpose - The paper examines the moderating role of a purchasing function's absorptive capacity (AC) on the relationship between the use of electronic purchasing tools and category, level purchasing performance. The authors argue that an e-purchasing tool may not in itself positively influence performance unless combined with AC as a human interface to maximise its information and transactional improvement potential. Design/methodology/approach - Survey data collected from 297 procurement executives of large companies in ten countries are analysed using confirmatory factor analysis (CFA) and hierarchical moderated regression. Findings - The results demonstrate few significant direct effects of e-purchasing tools on category performance. All performance measures studied are enhanced when dimensions of AC and their interactions with the e-purchasing tools are added. Specifically, buyer competence, manager competence and communications climate have performance-enhancing effects. In some cases, AC on its own appears to increase performance more than e-tools. Originality/value - This paper is the first to study the moderating effects-of AC on the relationship between e-purchasing tool usage and category performance. Its findings support the view that simply implementing technology does not lead to performance improvements, but that a human interface is required to maximise the information and transactional improvement potential of e-purchasing tools.
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