SUPPORT TO STUDENTS WITH DISABILITIES IN HIGHER EDUCATION INSTITUTIONS. THE CASE OF CATALONIA

The aims of this study were to describe the real needs and difficulties found in the process of supporting students with disabilities in higher education institutions in Catalonia (Spain), and to identify good practices in order to improve support. We conducted interviews to heads of disability support service in seven state universities in Catalonia. The data were analyzed using NVivo 10 qualitative software. The main difficulties identified were a lack of specific legislation on fair adaptation and on the recognition of invisible disabilities, as well as a lack of awareness by faculty and of adequate guidance prior to the beginning of university. Also, an adaptation of positive action measures to students in terms of their specific needs is required.