Strategic implementation of IT/IS projects in construction: a case study

The need for improved implementation of Information Technology (IT) and Information Systems (IS) has been emphasised in both empirical and prescriptive research studies. This problem is magnified in the construction industry, which has been slow to embrace and utilise new technologies with negative consequences on productivity and innovation. This paper presents a strategic implementation framework for IT/IS projects in construction. The framework builds upon recent published works and encompasses well-documented predictors for effective IT/IS implementation. A case study with a large multi-national construction organisation is used to demonstrate the strategic implementation of a Project Management Information System (PMIS) used for the construction of a mobile phone telecommunications network in the South East of Queensland, Australia. (C) 2002 Elsevier Science B.V. All rights reserved.