The impact of strategy and integration mechanisms on enterprise system value: Empirical evidence from manufacturing firms

This paper conceptualizes the fit of enterprise resource planning systems in manufacturing firms by conducting a study to identify how well organizational strategies and integrating mechanisms fit management's expectations of the system's value. The empirical findings indicate that the extent of BPR, competitive strategy, adequacy of end-user training, role of steering committee, package functionality, integration of IT, and manufacturing decisions related to technology, workforce, quality, production planning and organization are important determinants of managements perceptions of system value. (C) 2002 Elsevier Science B.V. All rights reserved.