A comparative analysis of the operational performance of Taiwan's major airports

The paper evaluates and compares the operational performance of tell major airports in Taiwan. The measure of operational performance is based oil the relationship between four factors: airport, passengers, airline companies, and fire services. To overcome the restrictions of the small sample size, grey relation analysis is used to group the initial evaluation indicators and to select the representative indicators. (C) 2004 Elsevier Ltd. All rights reserved.