期刊
JOURNAL OF PAIN AND SYMPTOM MANAGEMENT
卷 30, 期 1, 页码 9-17出版社
ELSEVIER SCIENCE INC
DOI: 10.1016/j.jpainsymman.2005.04.001
关键词
end of life; quality of care; Family Evaluation of Hospice Care Survey; family satisfaction
The Family Evaluation of Hospice Care (FEHC) survey is a 61-item questionnaire that survey family members about care provided to the decedent by the hospice. Hospices submit their data to the National Hospice and Palliative Care Organization (NHPCO), where, results are tabulated. for the first two quarters of 2004, a total of 29,292 surveys were tabulated. On average, respondents rated their overall satisfaction with care as 47.1 on a 50-point composite scale of five measures of satisfaction. Opportunities,for improvement were identified for attending to family needs for support (18.2% of those surveyed reported at least one unmet need), attending to family needs for communication (10-29%), and coordination of care (22.1%). Surrogate reporting of unmet needs for pain, dyspnea, or emotional support ranged from 5.3% to 9.8%. The FEHC is a useful tool for measuring hospice performance and identifies a number of opportunities for improvement. (c) 2005 U.S. Cancer Pain Relief Committee. Published by. Elsevier Inc. All rights reserved.
作者
我是这篇论文的作者
点击您的名字以认领此论文并将其添加到您的个人资料中。
推荐
暂无数据