Morality information, performance information, and the distinction between trust and confidence

A series of 3 studies explored the efficacy of a dual-mode model of cooperation based on trust and confidence, the TCC model. The TCC model is founded on the distinction between morality-relevant information and performance-relevant information, with the former dominating-controlling the interpretation of-the latter in a variety of judgment contexts. According to the TCC model, trust is based on judgments of value similarity derived from morality-relevant information, and confidence is based on judgments of past performance derived from performance-relevant information. Results from all 3 Studies supported the relations depicted in the TCC model, showing that judgments of trust dominated judgments of past performance and of confidence.