期刊
JOURNAL OF AIR TRANSPORT MANAGEMENT
卷 12, 期 2, 页码 98-102出版社
ELSEVIER SCI LTD
DOI: 10.1016/j.jairtraman.2005.11.008
关键词
full-service carriers; low-cost carriers; business travellers; service dimensions
The research conducted in South Africa follows similar studies conducted in UK and Brazil, in investigating factors that may influence business travellers in their selection of full-service airlines or low-cost carriers. On comparison of the studies, findings related to the influence of company size, loyalty programmes, in-flight service and airport lounge facilities appear to coincide but some differences in conclusions drawn on the influence of variables such as price and flight frequency were evident in South Africa. (c) 2005 Elsevier Ltd. All rights reserved.
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