4.5 Article

Job satisfaction, organizational commitment, and flight attendants' turnover intentions: A note

期刊

JOURNAL OF AIR TRANSPORT MANAGEMENT
卷 12, 期 5, 页码 274-276

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ELSEVIER SCI LTD
DOI: 10.1016/j.jairtraman.2006.05.001

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job satisfaction; organizational commitment; labor turnover intention; flight attendants

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This study looks at the effects of job satisfaction, organizational commitment, and individual factors on flight attendants' turnover intentions. It makes use of samples of the attendants from a Taiwanese airline company. From the results of a logistic regression analysis, two aspects of organizational commitment (i.e. normative commitment and continuance commitment) as well as job-itself satisfaction were found significantly negative impact on flight attendants' turnover intentions. In addition, wage and martial status were found to be significant predictors of turnover intentions. (c) 2006 Elsevier Ltd. All rights reserved.

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