期刊
JOURNAL OF APPLIED PSYCHOLOGY
卷 91, 期 6, 页码 1396-1405出版社
AMER PSYCHOLOGICAL ASSOC
DOI: 10.1037/0021-9010.91.6.1396
关键词
organizational citizenship behavior; group performance; task interdependence; control theory; laboratory experiment
The authors examine whether task interdependence moderates the relationship between the helping form of organizational citizenship behavior (OCB) and group performance. In a laboratory study, 62 groups with 3 members each completed a card-sequencing activity in which the level of task interdependence among group members was manipulated. Independent evaluators assessed helping by viewing videotapes of the groups' interactions during the sequencing activities. Performance was measured as a combined function of group speed and accuracy. Two prior field studies reported contradictory results regarding the impact of helping on group performance. Results from this study suggest that task interdependence may explain these results, and that the relationship between helping and group performance depends on the level of task interdependence required of group members.
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