Applying a direct multi-granularity linguistic and strategy-oriented aggregation approach on the assessment of supply performance

Supply performance has the active continuity behaviors, which covers the past, present and future of time horizons. Thus, supply performance possesses distinct uncertainty on individual behavior, which is inadequate to assess with quantification. This study utilizes the linguistic variable instead of numerical variable to offset the inaccuracy on quantification, and employs the fitting linguistic scale in accordance with the characteristic of supply behavior to enhance the applicability. Furthermore, the uniformity is introduced to transform the linguistic information uniformly from different scales. Finally, the linguistic ordered weighted averaging operator with maximal entropy applies in direct to aggregate the combination of linguistic information and product strategy to ensure the assessment results meeting the enterprise requirements, and then to emulate mental decision making in humans by the linguistic manner. (c) 2006 Elsevier B.V. All rights reserved.