International graduates' cross-cultural adjustment: experiences, coping strategies, and suggested programmatic responses

The purpose of the study was to examine the experiences of international graduates to find out how they perceived their new learning environment in Singapore, and to explore the strategies they employed to adjust to, manage and construct meaning out of their learning situation. A qualitative, critical incidents methodology was used in the research. It was found that adjustment for students was most difficult in the first 6 to 12 months from entry into the new cultural context, largely due to the influence of previous educational and cultural experiences on expectations. Four major themes were identified in the student experiences those of marginalisation: student/supervisory relationship, academic/organisational marginalisation, social marginalisation and advantaging. The coping strategies identified were those of self-determination, collegial support and examination strategies. The importance of collegial support as a key coping strategy for international student adjustment was confirmed in the study. Implications arising from the study may inform intervention programmes that are directed to the points of tension identified in students' experiences.