期刊
JOURNAL OF ADVANCED MANUFACTURING SYSTEMS
卷 6, 期 1, 页码 21-38出版社
WORLD SCIENTIFIC PUBL CO PTE LTD
DOI: 10.1142/S0219686707000887
关键词
World class manufacturing; performance measures; critical success factors
This paper aims to develop and validate performance measures for world class manufacturing (WCM) in Indian context that could be used by managers/practitioners in assessing and improving their manufacturing performance. Using a thorough synthesis of the world class manufacturing literature, sixteen performance measures - top management commitment, knowledge management, employee training, innovation and technology, employee empowerment, environmental health and safety, supplier management, production planning and control, quality, flexibility, speed, cost, customer involvement, customer satisfaction, customer services and company growth - of world class manufacturing and their 89 variables have been developed. Using the data obtained from a survey of manufacturing industries in India, the identified performance measures were subjected to appropriate statistical tests to establish reliability and validity. Statistical computing package SPSS 11.5 for Windows was used for reliability and validity analysis. The validated instrument of world class manufacturing measures developed here may be used by manufacturing organizations to prioritise their management efforts to assess and implement WCM. The validated results are in Indian context, however, the instrument developed can be used in global context.
作者
我是这篇论文的作者
点击您的名字以认领此论文并将其添加到您的个人资料中。
推荐
暂无数据