期刊
COMPUTERS IN HUMAN BEHAVIOR
卷 23, 期 5, 页码 2163-2174出版社
PERGAMON-ELSEVIER SCIENCE LTD
DOI: 10.1016/j.chb.2006.02.017
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Three experiments were conducted to examine perceptions of a natural language computer interface (conversation bot). Participants in each study chatted with a conversation bot and then indicated their perceptions of the bot on various dimensions. Although participants were informed that they were interacting with a computer program, participants clearly viewed the program as having human-like qualities. Participants agreed substantially in their perceptions of the bot's personality on the traits from the five-factor model (Experiment 1). In addition, factors that influence perceptions of human personalities (e.g., whether one uses another's first name and response latency) also affected perceptions of a bot's personality (Experiments 2 and 3). Similar to interactions with humans, the bot's perceived neuroticism was inversely related to how long individuals chatted with it. (c) 2006 Elsevier Ltd. All rights reserved.
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