期刊
HEALTH SERVICES MANAGEMENT RESEARCH
卷 21, 期 3, 页码 192-198出版社
SAGE PUBLICATIONS LTD
DOI: 10.1258/hsmr.2007.007023
关键词
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In production and manufacturing plants, Lean Thinking has been used to improve processes by eliminating waste and thus enhancing efficiency. In health care, Lean Thinking has emerged as a comprehensive approach towards improving processes embedded in the diagnostic, treatment and care activities of health-care organizations with cost containment results. This paper provides a case study example where Lean Thinking is not only used to improve efficiency and cost containment, but also as an approach to effective organizational change.
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