期刊
INTENSIVE AND CRITICAL CARE NURSING
卷 50, 期 -, 页码 44-53出版社
ELSEVIER SCI LTD
DOI: 10.1016/j.iccn.2018.05.001
关键词
Family-centred care; Health care providers; Health services research; Neonatal intensive care unit; Preterm infants; Qualitative research
类别
资金
- Alberta Innovates - Health Solutions, Partnership for Innovation in Health Services Research (PRIHS) [201400399]
Aim: To describe the perspectives of health care providers and hospital administrators on their experiences of providing care for infants in Level II neonatal intensive care units and their families. Research methods: We conducted 36 qualitative interviews with neonatal health care providers and hospital administrators and analysed data using a descriptive interpretive approach. Setting: 10 Level II Neonatal Intensive Care Units in a single, integrated health care system in one Canadian province. Findings: Three major themes emerged: (1) providing family-centred care, (2) working amidst health care system challenges, and (3) recommending improvements to the health care system. The overarching theme was that the health care system was making 'too much noise' for health care providers and hospital administrators to provide family-centred care in waysthat would benefit infants and their families. Recommended improvements included: refining staffing models, enhancing professional development, providing tools to deliver consistent care, recognising parental capacity to be involved in care, strengthening continuity of care, supporting families to be with their infant, and designing family-friendly environments. Conclusion: When implementing family-centred care initiatives, health care providers and hospital administrators need to consider the complexity of providing care in Level II Neonatal Intensive Care Units, and recognise that health care system changes may be necessary to optimise implementation. (C) 2018 The Authors. Published by Elsevier Ltd.
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