Emotional Intelligence and Organizational Commitment: Testing the Mediatory Role of Occupational Stress and Job Satisfaction

This study analyzed direct and indirect effects of emotional intelligence on occupational stress, job satisfaction, and organizational commitment. On the basis of previous studies, one exogenous variable (emotional intelligence) and three endogenous variables, i.e. occupational stress, job satisfaction, and organizational commitment were analyzed through Path Analysis method. The participants were 234 employees in an Iranian organization. They were chosen through proportional stratified sampling. The results of the study indicate that emotional intelligence does not have any direct and indirect effects on occupational stress, job satisfaction, and organizational commitment. Moreover, occupational stress not only has a direct negative effect on job satisfaction, it also has an indirect negative effect on organizational commitment. Job satisfaction has a strong direct positive effect on organizational commitment. The mediatory role of job satisfaction in the effect of occupational stress on organizational commitment is confirmed in the study. (C) 2011 Published by Elsevier Ltd. Selection and/or peer-review under responsibility of Dr Zafer Bekirogullari.