4.6 Article

Spectral Clustering of Customer Transaction Data With a Two-Level Subspace Weighting Method

期刊

IEEE TRANSACTIONS ON CYBERNETICS
卷 49, 期 9, 页码 3230-3241

出版社

IEEE-INST ELECTRICAL ELECTRONICS ENGINEERS INC
DOI: 10.1109/TCYB.2018.2836804

关键词

Clustering; clustering tree; customer segmentation; two level weighting

资金

  1. NSFC [61773268, 61732011, U1636202]
  2. Tencent Rhinoceros Birds-Scientific Research Foundation for Young Teachers of Shenzhen University

向作者/读者索取更多资源

Finding customer groups from transaction data is very important for retail and e-commerce companies. Recently, a Purchase Tree data structure is proposed to compress the customer transaction data and a local PurTree spectral clustering method is proposed to cluster the customer transaction data. However, in the PurTree distance, the node weights for the children nodes of a parent node are set as equal and the differences between different nodes are not distinguished. In this paper, we propose a two-level subspace weighting spectral clustering (TSW) algorithm for customer transaction data. In the new method, a PurTree subspace metric is proposed to measure the dissimilarity between two customers represented by two purchase trees, in which a set of level weights are introduced to distinguish the importance of different tree levels and a set of sparse node weights are introduced to distinguish the importance of different tree nodes in a purchase tree. TSW learns an adaptive similarity matrix from the local distances in order to better uncover the cluster structure buried in the customer transaction data. Simultaneously, it learns a set of level weights and a set of sparse node weights in the PurTree subspace distance. An iterative optimization algorithm is proposed to optimize the proposed model. We also present an efficient method to compute a regularization parameter in TSW. TSW was compared with six clustering algorithms on ten benchmark data sets and the experimental results show the superiority of the new method.

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