Meanings of housing qualities in suburbia: empirical evidence from Auckland, New Zealand

Housing research has mostly addressed notions of housing qualities either from a quantitative approach or through the provision and availability of housing. The literature has predominantly focused on physical structures, often neglecting residents' experiences of the built environment. Including individuals' perceptions of their dwelling environment can add insights valuable to planning and design efforts which are aimed at providing good 'quality' and need to be taken into account in concepts of housing quality. The present study considers the housing qualities of a suburban built environment as psychological and socio-cultural aspects that are experienced by residents. Owner-occupants' perceptions of housing quality are illustrated through the use of 'tag clouds' that represent visual dwelling-quality profiles. They highlight which attributes of the occupants' living environment are meaningful to them and how they achieve a greater sense of belonging in the dwelling as well as in the neighbourhood. This paper draws on results from in-depth interviews and brainstorming about housing qualities with 19 owner-occupants in the suburb of Farm Cove in Manukau City in the Auckland Region, New Zealand. Two predominant age groups were identified in this case study: the elderly long-term residents who moved to the area in the 1970s during the time of suburbanization; and families in their thirties and early forties who moved to the area in recent years. The paper reveals a shift in experienced housing qualities from tangible among the younger cohort towards more intangible qualities among the elderly. An assessment of the findings suggests a need for future planning which caters for more heterogeneous housing qualities.