期刊
QUALITY INNOVATION PROSPERITY-KVALITA INOVACIA PROSPERITA
卷 19, 期 2, 页码 123-136出版社
TRENCIANSKA UNIV ALEXANDRA DUBCEKA
DOI: 10.12776/QIP.V19I2.609
关键词
co-worker health; culture and values; Lean leadership; Lean values; Quality Management
类别
Purpose: The purpose of this article is to examine the relationship between Lean values, Lean leadership and perceived co-worker health both from an empirical and theoretical perspective. Methodology/Approach: A questionnaire used at a Swedish municipality that has been working with quality improvements for 20 years and with Lean for seven years was analyzed. 841 co-workers answered the questionnaire which had been designed and pre-tested to measure the presence of a number of Lean values and Lean leadership as well as self-reported perceived health. Findings: The results show a moderately positive relationship between Lean values, Lean leadership and co-workers' perceptions of their health. Customer focus presents the highest mean value, the lowest standard deviation and the highest correlation with co-worker health, which is interesting as the investigated organization is a municipality.
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