Experimentation in humanitarian locations: UNHCR and biometric registration of Afghan refugees

Amid good intentions, such as providing humanitarian assistance to refugees, the use of biometric technology in humanitarian refugee management may entail various risks for the implicated refugee populations. Drawing on insights from science and technology studies, this article introduces a distinction between risks stemming from technology failure and risks stemming from successful uses of biometric technology. The article thus departs from the literature in which technology failure has been in focus by showing that analysing the effect of technology success adds an important dimension to our analysis of the range of risks that may emerge in the context of humanitarian technology uses. The usefulness of this distinction is then illustrated through an analysis of the use by the United Nations High Commissioner for Refugees (UNHCR) of iris recognition in the repatriation of Afghan refugees; besides risks of failure at the implementation stage, risks also emerged once refugees had successfully registered their biometric data with UNHCR. To recognize how humanitarian refugee biometrics produces digital refugees at risk of exposure to new forms of intrusion and insecurity, we need to appreciate how successful technology can have critical implications arising from how technology is constituted in and constitutive of social phenomena.