Trust in the Police: The Influence of Procedural Justice and Perceived Collective Efficacy

Tyler's process-based model of policing suggests that the police can enhance their perceived legitimacy and trustworthiness in the eyes of the public when they exercise their authority in a procedurally fair manner. To date, most process-based research has focused on the sources of legitimacy while largely overlooking trust in the police. The present study extends this line of literature by examining the sources of trust in the police. In particular, emerging research has revealed that neighborhood context influences attitudes toward the police but much less attention has been given to exploring the role individuals' perceptions of their neighborhood play in shaping such evaluations. Therefore, the present study considers whether individuals' perceptions of collective efficacy serve as a social-psychological cognitive orientation that influences levels of trust in the police. Using data from a recently conducted mail survey of a random sample of 1,681 residents from a metropolitan city, we find that procedural justice evaluations are a primary source of trust in the police. At the same time, however, level of perceived collective efficacy is positively associated with trust even after accounting for procedural justice. The findings suggest that police procedural fairness is vitally important to establishing trust from the public but peoples' cognitive orientation toward their neighborhood context partially shapes the level of trustworthiness they afford to the police.