期刊
AMERICAN REVIEW OF PUBLIC ADMINISTRATION
卷 45, 期 4, 页码 375-401出版社
SAGE PUBLICATIONS INC
DOI: 10.1177/0275074013507478
关键词
empowerment; job satisfaction; self-determination
Employee empowerment practices have been widely adopted in public organizations in Europe, the Pacific Rim, and North America. In this study, employee empowerment is conceptualized as a multifaceted approach composed of various practices aimed at sharing information, resources, rewards, and authority with lower level employees. Self-Determination Theory is used to theorize about the effects of these different empowerment practices on job satisfaction. The results of the empirical analysis, based on 2010 Federal Employee Viewpoint Survey (FEVS) data, indicate that empowerment practices aimed at promoting self-determination (i.e., sharing information about goals and performance, providing access to job-related knowledge and skills, and granting discretion to change work processes) have positive and sizable effects on job satisfaction. Conversely, empowerment practices that undermine autonomy (i.e., offering contingent-based rewards) have no meaningful effect on job satisfaction.
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