期刊
JOURNAL ON DATA SEMANTICS
卷 4, 期 1, 页码 29-57出版社
SPRINGER HEIDELBERG
DOI: 10.1007/s13740-014-0038-4
关键词
Knowledge-intensive processes; Process management systems; Case management; Process flexibility; Process mining
资金
- Sapienza
- EU Seventh Framework Programme (FP7) [318275]
Engineering of knowledge-intensive processes (KiPs) is far from being mastered, since they are genuinely knowledge- and data-centric, and require substantial flexibility, at both design- and run-time. In this work, starting from a scientific literature analysis in the area of KiPs and from three real-world domains and application scenarios, we provide a precise characterization of KiPs. Furthermore, we devise some general requirements related to KiPs management and execution. Such requirements contribute to the definition of an evaluation framework to assess current system support for KiPs. To this end, we present a critical analysis on a number of existing process-oriented approaches by discussing their efficacy against the requirements.
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