4.7 Article

Authenticity, involvement, and image: Evaluating tourist experiences at historic districts

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TOURISM MANAGEMENT
卷 50, 期 -, 页码 85-96

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ELSEVIER SCI LTD
DOI: 10.1016/j.tourman.2015.01.026

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Heritage tourism; Authenticity; Tourist involvement; Destination image; Satisfaction; Mediating effect

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The main purpose of this study is to investigate the influence of perceived authenticity, tourists' involvement, and destination image on tourists' experience at a historic district - Litchi Bay, China. This study also attempts to examine the mediating effect of destination image on the paths from perceived authenticity and involvement to tourists' satisfaction. Data were collected via an on-site survey and analyzed using a structural equation modeling approach. Results indicate that perceived authenticity and tourists' involvement in local activities directly contribute to the formation of destination image of the historic district. Tourists' involvement is positively associated with tourists' satisfaction. Destination image fully mediates the relationship between perceived authenticity and tourists' satisfaction, while partially mediates the link between tourists' involvement and satisfaction. Theoretical and managerial implications are elaborated. (C) 2015 Elsevier Ltd. All rights reserved.

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