期刊
CURRENT DIRECTIONS IN PSYCHOLOGICAL SCIENCE
卷 25, 期 2, 页码 119-123出版社
SAGE PUBLICATIONS INC
DOI: 10.1177/0963721415628011
关键词
social influence; compliance; social judgment; social prediction; embarrassment; egocentrism; perspective taking
资金
- Social Sciences and Humanities Research Council of Canada
I review a burgeoning program of research examining people's perceptions of their influence over others. This research demonstrates that people are overly pessimistic about their ability to get others to comply with their requests. Participants in our studies have asked more than 14,000 strangers a variety of requests. We find that participants underestimate the likelihood that the people they approach will comply with their requests. This error is robust (it persists across various samples and requests) and substantial (on average, requesters underestimate compliance by 48%). We find that this error results from requesters' failure to appreciate the awkwardness of saying no to a request. In addition to reviewing evidence for the underestimation-of-compliance effect and its underlying mechanism, I discuss some factors that have been found to strengthen, attenuate, and reverse the effect. This research offers a starting point for examining a neglected perspective in influence research: the psychological perspective of the influence source.
作者
我是这篇论文的作者
点击您的名字以认领此论文并将其添加到您的个人资料中。
推荐
暂无数据