期刊
EVALUATION AND PROGRAM PLANNING
卷 56, 期 -, 页码 56-63出版社
PERGAMON-ELSEVIER SCIENCE LTD
DOI: 10.1016/j.evalprogplan.2016.03.005
关键词
Continuous quality improvement; Best practice indicators; Organization Change; Organization self-assessment; Quality enhancement strategies; Performance-based perspectives; Sustainability
This article integrates the concepts of sustainability and quality improvement into a systematic approach to an organization's sustainability. The article: (a) presents a literature-based model that incorporates the factors that drive an organization's sustainability; (b) describes how sustainability is operationalized through a systematic approach to quality improvement; (c) discusses the advantages of a systematic approach to sustainability; and (d) shares with the reader literature and experientially-based lessons learned about the approach. (C) 2016 Elsevier Ltd. All rights reserved.
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