期刊
Journal of Contingencies and Crisis Management
卷 24, 期 3, 页码 136-147出版社
WILEY-BLACKWELL
DOI: 10.1111/1468-5973.12108
关键词
-
类别
资金
- Science and Technology Directorate of the U.S. Department of Homeland Security [HSHQDC-10-A-BOA36/HSHQDC-12-J-00145]
This study investigates how people interpret Wireless Emergency Alerts (WEAs) and Twitter-length messages (tweets') delivered over mobile devices for an unfamiliar hazard. Specifically, through four (N=31) focus groups and 31 think-out-loud interviews, participants' understanding of, belief in and personalisation of WEAs and tweets were assessed for a mock improvised nuclear device detonation in a major U.S. metropolitan area. While participants offered a wide variety of interpretations, WEAs and tweets were often deemed confusing, difficult to believe and impersonal. Participants also consistently found WEAs and tweets to be fear inducing and uninformative. The findings compel improvements in the way that WEAs and tweets are currently written, as well as indicate future directions for applied risk and crisis communication theory development.
作者
我是这篇论文的作者
点击您的名字以认领此论文并将其添加到您的个人资料中。
推荐
暂无数据