期刊
QUALITATIVE HEALTH RESEARCH
卷 27, 期 3, 页码 363-373出版社
SAGE PUBLICATIONS INC
DOI: 10.1177/1049732315614294
关键词
clinical pharmacy service; community pharmacy; pharmacist perception; implementation of health care service; Brazil; qualitative
类别
资金
- Coordination for the Improvement of Higher Education Personnel (CAPES)
- Foundation for Research Support of the State of Sergipe (FAPITEC)
When pharmacists incorporate clinical practice into their routine, barriers and facilitators influence the implementation of patient care services. Three focus groups were conducted with 11 pharmacists who were working for the Farmacia Popular do Brasil program on the establishment, implementation, and consolidation of clinical pharmacy services. The perception of the pharmacists in Brazil about the program was that it facilitated access to health care and medication. The distance between neighboring cities made it difficult for patients to return for services. Lack of staff training created a lack of communication skills and knowledge. The pharmacists wanted to have increased technical support, skill development opportunities, and monitoring of researchers who assessed progress of the service. Pharmacists overcame many of their insecurities and felt more proactive and committed to quality service. Positive experiences in service implementations have shown that it is possible to develop a model of clinical services in community pharmacies.
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