Do Not Stand Corrected: Transparency and Users' Attitudes to Inaccurate News and Corrections in Online Journalism

The accelerating news cycle means there is a risk that errors become more common, but digital media also allow for correcting errors continuously and being transparent about this. In this study, we investigate Swedish citizens' attitudes toward errors and corrections. The results demonstrate that citizens have strong expectations that news media publish correct information and they have little tolerance for errors. People's background and media use do not affect attitudes toward errors and corrections to any large extent, but media trust explains a small fraction of the resultsIt is only those who already trust the media that appreciate corrections.