期刊
JOURNAL OF BUSINESS RESEARCH
卷 79, 期 -, 页码 219-227出版社
ELSEVIER SCIENCE INC
DOI: 10.1016/j.jbusres.2017.05.004
关键词
Collaborative consumption; Access based services; Consumer behavior; Shareconomy; Peer to peer; Research priorities
类别
Collaborative consumption (CC) is an increasingly prevalent form of exchange. CC occurs within a triangle of actors: a platform provider (e.g., Uber), a peer service provider (e.g., an Uber driver) and a customer. The platform provider's main role is matchmaking, so that a customer can access assets of a peer service provider. This paper has three objectives. First, this article identifies three criteria to delineate CC from related constructs such as access-based consumption, sharing or renting. Second, it introduces a literature-based framework explicating the roles of the actors in the CC triangle along three dimensions: motives, activities and resources and capabilities. Third, it highlights areas for further research, such as the dynamics of CC, context-dependent motives and the emergence of professional (peer) service providers.
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